We are seeking a dynamic and experienced Quality Assurance Manager to join our team. This is an exciting opportunity for a highly motivated professional with a strong background in quality management, risk assessment, and compliance.
About the Role
The successful candidate will be responsible for overseeing the development and implementation of our quality management system, ensuring that our services meet the highest standards of professionalism and excellence. You will work closely with our leadership team to identify and mitigate risks, and develop strategies to enhance our overall quality performance.
This role requires a high degree of autonomy, as well as excellent communication and interpersonal skills. You will need to be able to build relationships with key stakeholders, including clients, employees, and regulatory bodies.
Key Responsibilities
* Design and implement quality management systems to ensure compliance with industry standards and regulations.
* Conduct regular audits and assessments to identify areas for improvement and develop corrective actions plans.
* Collaborate with cross-functional teams to develop and implement policies and procedures that promote a culture of quality and excellence.
* Provide training and support to employees on quality-related matters, including risk management, audit, and compliance.
* Maintain accurate records and reports on quality metrics and performance indicators.
Requirements
To be successful in this role, you will need:
* A minimum of 8 years' experience in a quality assurance or risk management role, preferably in a professional services firm.
* Strong knowledge of quality management systems, including ISO 9001, ASQM 1, and APES 320.
* Excellent analytical, problem-solving, and communication skills.
* Ability to work independently and as part of a team.
* High level of integrity, discretion, and confidentiality.
Benefits
We offer a competitive salary and benefits package, including:
* Ongoing training and professional development opportunities.
* Flexible working arrangements, including remote work options.
* Opportunities for career advancement and growth.
About Us
We are a leading provider of accounting and financial services, committed to delivering exceptional results for our clients. Our team is passionate about quality, innovation, and customer satisfaction, and we are seeking like-minded professionals to join us on our journey.