At Metcash youre part of something bigger. Weve got the heart of a small business with the strength and support of a big business.
When you join Metcash your work makes a real difference to independent businesses and local communities empowering you to :
Grow your career with tailored development programs
Thrive your way with flexible work options
Make your mark in a high-performing values-led team
At Metcash Food were the power behind local business proudly supplying over **** independently owned stores across Australia and New Zealand. With trusted brands like IGA Foodland and Campbells / C-Store our stores sit at the heart of their communities delivering the products and homegrown produce locals love most.
About the Opportunity
Were looking for a driven future-focused Account Manager located in either MacKay or Townsville to lead a portfolio of independent retailers. Youll be the trusted advisor and primary relationship lead delivering sustainable growth commercial outcomes and long-term customer success.
In this Role
Own and manage a portfolio of customer accounts
Develop and execute Joint Business Plans (JBPs)
Drive commercial outcomes and profitability
Provide advisory support across store operations
Champion merchandising campaigns and digital initiatives
Lead customer participation in community and sustainability programs
Ensure compliance with Channel Standards OEP FSA and legislation
Partner across teams to deliver holistic customer support
Youre Likely a Match If
Proven experience in account management business development or sales
Experience with multi-site or franchise retailers
Strong commercial acumen and analytical capability
Knowledge of retail operations and store economics
Strategic relationship management and influencing skills
Ability to translate insights into actionable strategies
Excellent communication and stakeholder engagement skills
A collaborative proactive and customer-focused mindset
Whats on offer
Extra Leave: Enjoy a 5th week of annual leave 2 well-being days plus 1 volunteer day annually
Career Growth: Endless learning and opportunities
Parental Leave: 12 weeks of gender-neutral paid leave for primary carers
Inclusive Culture: Bronze Employer for LGBTQ Inclusion
Neutral Pay Gap: Gender pay gap under 5% (WGEA)
Mental Health: Gold accreditation by Mental Health Australia
Flexibility: Flex Ready and Family Friendly Workplace accredited
About Us
Metcash is Australias leading wholesale distribution company with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.
We believe in the power of independent family-owned businesses to shape vibrant communities. Through our food liquor and hardware pillars we help retailers become the Best Store in Their Town by providing merchandising operational and marketing support.
Were committed to diversity inclusion and sustainability and we welcome applicants from all backgrounds including First Nations. If you need support during the application process just let us know. Your privacy and dignity are always respected.
Join us and be part of something bigger
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