As a key member of our IT team, you will have the opportunity to build a strong foundation in technical support and solutions. This role is ideal for recent graduates with a degree in IT, Technology, Networking, or a related field who are looking to develop their skills and contribute to a dynamic and collaborative environment.
Key Responsibilities:
* Provide technical support and solutions to clients over the phone and via email, ensuring that issues are resolved efficiently and effectively.
* Troubleshoot complex technical issues related to networking, hardware, and software, using your problem-solving skills to identify and resolve problems.
* Collaborate with experienced engineers to resolve problems and contribute to a positive team culture, sharing knowledge and best practices to drive success.
Requirements:
* A recent graduate with a degree in IT, Technology, Networking, or a related field (graduated within the last 2-3 years).
* Excellent communication skills, with the ability to articulate complex technical information in a clear and concise manner.
* A positive attitude, with a love for learning new skills and a willingness to take on new challenges.
What We Offer:
In this role, you will have the opportunity to work with a talented team of engineers, developing your skills and contributing to the delivery of high-value ICT services. You will also have access to ongoing training and development opportunities, enabling you to stay up-to-date with the latest technologies and industry trends.