The role of Student Services Officer involves providing superior support to students.
Key Responsibilities:
* Deliver reception services, including booking, inquiries, and payment processing.
* Support marketing initiatives to promote our programs.
* Maintain accurate and up-to-date student records, ensuring compliance with regulatory requirements.
* Respond to student requests for guidance on fees, results, and other matters.
Requirements:
* Previous experience in a vocational education setting or a similar role.
* A basic understanding of graphics packages, with a willingness to learn and adapt.
* High attention to detail, excellent communication skills, and proficiency in Microsoft Office programs (Word and Excel).
* Strong organizational, planning, and time management skills, with the ability to prioritize tasks, meet deadlines, and navigate changing circumstances.
About the Team:
We offer a collaborative team culture, flexible working hours, and good conditions. We value employees who are committed to delivering exceptional service and contributing to our organization's mission.