Learning and Development (Full time/ Permanent)
Learning and Development Consultant – RAAI – Adelaide
RAA has proudly served South Australians since 1903, offering trusted insurance, motoring, travel and home services to over 830,000 members.
About the role
- Collaborate with key stakeholders and peers to understand business objectives and ensure training initiatives align with knowledge management, quality practices, projects, and BAU changes.
- Perform Training Needs Analysis to define, develop and maintain training programs.
- Deliver interactive, technology‑enhanced training to support effective learning transfer and role competency across member services.
- Develop and maintain effective relationships with stakeholders by facilitating clear communication, ensuring alignment on project goals, and promptly addressing concerns to enhance collaboration and project success.
- Continuously develop knowledge in the Learning and Development field to ensure we are using best practice approaches.
About you
- Hold a Certificate IV in Training and Assessment or equivalent (mandatory).
- Strong communication, facilitation, and presentation skills with the ability to design, develop, and deliver effective training and coaching across multiple mediums—including face‑to‑face, virtual, e‑learning, and self‑guided formats—in an adult learning environment.
- Effective stakeholder management demonstrated through relationship‑building, clear communication, goal alignment, and proactive issue resolution to achieve successful outcomes.
- Highly skilled in Articulate Storyline 360 (mandatory) and building digital learning including simulations.
- Experience using Vyond or Camtasia to build and produce instructional videos.
- A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape.
Benefits and perks
Inclusive Culture: Join a supportive, open‑minded team focused on customer outcomes, bringing your authentic self to work every day!
Adaptable Work‑Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.
Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
Financial and Well‑Being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program – own a piece of your employer!
Adjustments and support
If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to for a confidential conversation.
We welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
Join us. Let’s care for tomorrow.
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