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Service manager

Carrfields
Posted: 2 April
Offer description

You'll play a key leadership role in developing capability, maintaining high standards, and strengthening customer and supplier relationships in a busy agricultural environment.

Key Responsibilities
* Lead and support workshop technicians and apprentices
* Labou efficiency and recovery rate optimisation
* Recruit, develop, and performance manage permanent and seasonal staff
* Conduct staff reviews, regular catch‐ups, and development planning
* Drive training initiatives
* Implementation of continuous improvement initiatives
* Build strong customer and supplier relationships
* Ensure health and safety compliance and best practice
* Maintain strong collaboration with workshop operations leadership

This is a hands‐on leadership role offering responsibility, influence, and the opportunity to shape a high‐performing team.

What We're Looking For

We're seeking a people‐focused leader who thrives on building capability, improving processes, and creating a positive team culture.

Essential
* Minimum 7–10 years senior service leadership experience, including managing teams of 10+ technical staff
* Experience within agricultural and heavy machinery service environments
* Proven financial management capability with full departmental budget responsibility
* Demonstrated ability to improve workshop productivity and operational performance
* Strong communication and stakeholder relationship management skills
* Confidence in coaching, mentoring and developing technical teams
* Commitment to health and safety leadership and compliance
Why You'll Like Working With Us

Carrfields Machinery is part of a 100% New Zealand family‐owned agricultural group with a long‐standing reputation in farming, machinery, and agribusiness. We work alongside farmers across the country, delivering practical solutions backed by premium global brands.

What sets us apart:
* Industry‐leading brands – Work with advanced agricultural machinery
* Career development – Ongoing training and progression opportunities
* Supportive culture – Family‐oriented team environment
* Great benefits – Fully paid life & income protection insurance
* Focus on safety – Your wellbeing is a priority
How to Apply

Apply today with your cover letter and CV. You must be eligible to live and work in New Zealand to be considered for this position. Our pre‐employment process includes a Health Check and Drug test.

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