**Job Summary:**
We are seeking a highly skilled Salesforce Administrator to join our team. As a Salesforce Administrator, you will play a crucial role in managing the CRM business support queue, providing timely assistance to users.
**Key Responsibilities:**
* Manage the CRM business support queue and provide timely assistance to users.
* Act as the key liaison between business users, the CRM team, and IT support.
* Enhance and optimize Salesforce to maximize efficiency and ROI by supporting the Business Analysts.
* Identify opportunities for process improvements and support the implementation of innovative solutions.
**Required Skills and Qualifications:**
* Proven experience as a Salesforce Administrator (certifications a plus).
* Strong problem-solving skills and a proactive mindset.
* Excellent communication and stakeholder management abilities.
* Ability to translate business needs into effective Salesforce solutions.
**Benefits:**
We offer a total rewards package that includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards.
**Other Opportunities:**
As a Salesforce Administrator, you will have the opportunity to work with a global leader in medical technologies, impacting more than 150 million patients annually.