IT Network Infrastructure Specialist
Job Summary:
The IT network infrastructure team is responsible for the administration and management of the organization's network access, including domestic and overseas WAN connectivity, gateway environment, and data centre as well as Wi-Fi, video conferencing, and collaboration environment.
This role may entail some work-related travel, occasional weekend work, and a requirement to participate in the team on-call roster.
The successful candidate will have:
* Demonstrated knowledge and experience in routing, switching, and Wi-Fi across a diverse range of networks
* Experience in administrating or supporting vendors such as Cisco, Palo Alto, F5 Networks, and Aruba Wireless
* Understanding of technologies such as multicast, load balancing, high-availability, and routing
* Ability to troubleshoot end-to-end network issues across a range of devices
* Knowledge of MS Teams voice and video including integration with SIP-based video conferencing systems
* Network and systems monitoring, experience with tools such as PRTG
* Strong analytical and troubleshooting skills
* Excellent communication skills (both written and spoken)
* Ability to make sound decisions based on business outcomes
* High-level negotiation skills and ability to maintain positive, close working relationships with other support teams and service providers
Requirements
* A degree and/or tertiary qualifications or industry certifications in ICT and ITIL
* Cisco CCNA and an interest in continuing to broaden knowledge and training in networking technologies
* Experience in network administration in a federal government environment
* Exposure to Microsoft Azure, cloud networking, and firewalling concepts