About the Role
At our award-winning geothermal hot springs and day spa, we are seeking experienced and caring Pool Attendants to join our team. As a key member of our wellness community, you will be responsible for ensuring the highest level of customer service and care for our guests.
As a Pool Attendant, you will have the opportunity to make a positive impact on the lives of our guests by delivering exceptional service and support. You will work closely with our team to maintain the cleanliness and presentation of our facilities, ensuring that every guest feels welcome and relaxed in our natural environment.
About Us
We are a multi-award winning and iconic geothermal mineral springs and wellness destination located on the Mornington Peninsula. Our expansive wellness spa is nestled amongst the natural landscape, offering a range of unique, luxurious treatments to help our guests relax and reconnect in nature.
Key Responsibilities:
* Treat all guests with respect and sensitivity, identify and appropriately deal with any issues that may arise from misunderstanding or conflict.
* Administer first aid, evaluate first aid procedures and risk assessment as required.
* Ensure all operating equipment is in good working order, reporting any unsafe work conditions, faults, and repairs or cleaning needs to the relevant department.
* Monitor pool temperatures, chlorine levels and water flow.
* Maintain overall cleanliness and presentation of facility to company standards.
* Maintain sauna and Hamam conditions.
* Perform any other reasonable duties as required by the Pools Manager or Guest Experience & Operations General Manager.
* Guide and inform guests on the range of benefits associated with the activities at our spa in the different zones.
Requirements:
* Valid Certificate HLTAID009 Cardiopulmonary Resuscitation (CPR) – or willing to obtain
* Valid Certificate HLTAID011 Provide First Aid – or willing to obtain
* Valid Certificate HLTAID015 Advanced Resuscitation & Oxygen Therapy – or willing to obtain
* National Police Check
What We Offer:
* Complimentary bathing for you and your immediate family
* Discounts on dining, retail and spa treatments
* Access to wellness activities such as fitness, workshops, yoga and meditation classes
* Supportive and inclusive environment with service recognition
* Ongoing training and career development opportunities
* Fresh fruit and teas daily