We are seeking a seasoned hospitality professional to take on the role of Duty Manager.
Key Responsibilities:
* Venue Operations: Execute venue openings and closings in accordance with established standards, ensuring a seamless customer experience.
* Customer Service: Develop and implement strategies to enhance customer satisfaction, addressing any complaints or concerns in a timely and professional manner.
* Training and Development: Collaborate with senior staff members to provide comprehensive training programs for junior and casual employees, focusing on FOH responsibilities.
* Rostering and Scheduling: Work closely with the Venue Manager to develop effective rostering systems, ensuring optimal staffing levels and minimizing labor costs.
* Inventory Management: Conduct regular inventory checks to prevent stock discrepancies and maintain high-quality food and beverage offerings.
* Event Coordination: Assist in planning and executing special events, such as weddings and corporate functions, to drive revenue growth and increase brand visibility.
* Team Leadership: Foster a positive and inclusive team culture, promoting open communication and encouraging staff development and career advancement opportunities.
As a valued member of our team, you will enjoy a competitive salary, tips, and generous staff discounts at all our restaurants. We also offer a great work-life balance and opportunities for professional growth and development.