Operational Leadership Role
This role is a great opportunity to drive excellence and lead the day-to-day operations. As an operational leader, you will be responsible for managing the branch's activities, ensuring that company policies and procedures are adhered to, and maintaining excellent customer service levels.
You will work closely with the Operations Manager to develop and implement strategies to improve operational efficiency, quality, and customer satisfaction. Your key areas of responsibility will include:
* Accountability: You will be accountable for all operational aspects of the branch, ensuring that company policies and procedures are followed.
* Team Coordination: You will assist in the coordination and supervision of employees, providing guidance and support as needed.
* Daily Planning: You will support daily planning, resource allocation, and staff rostering to ensure smooth and efficient operations.
* Customer Service: You will maintain excellent customer service levels with both internal and external stakeholders to guarantee delivery requirements are achieved.
* OH&S Programs: You will drive initiatives to maintain and improve OH&S programs.
Requirements
To be successful in this role, you will need to demonstrate:
* Proven Leadership Skills: You will have a proven track record of leading teams and driving results.
* Strong Communication Skills: You will have excellent communication and interpersonal skills, able to work effectively with various stakeholders.
* Operations Planning: You will have detailed knowledge of operations planning and scheduling.
* Creative Problem-Solving: You will be able to think creatively and come up with innovative solutions to complex problems.
* Business Acumen: You will have a good understanding of business information and reporting systems.
Benefits
This role offers a range of benefits, including opportunities for career growth and development, a competitive salary, and a supportive team environment. If you are a motivated and results-driven individual who is passionate about leadership and operations, we encourage you to apply for this exciting opportunity.