Job details
Posted 09 February 2024 LocationMelbourne Job type Discipline Reference1180049
Job Description
About the Company
Join a global leader in sustainable technology solutions, operating in over 50 countries. Known for innovation and high-performance systems, this organisation supports critical industries with energy-efficient, environmentally focused solutions.
Why You'll Love It Here
* Strong team culture and values-driven environment
* Ongoing training and development opportunities
* Career growth locally and internationally
About the Role
As a Service Coordinator, you'll support national service operations across Australia and New Zealand. You'll coordinate technicians, manage service orders, and ensure smooth delivery of onsite and remote services. This is a fast-paced, customer-facing role ideal for someone who enjoys multitasking and building strong relationships.
Key Responsibilities
* Schedule and dispatch technicians for service jobs
* Manage service orders and follow through to completion
* Handle customer enquiries and prepare quotes
* Order and track spare parts
* Review and issue service reports
* Organise internal meetings, training, and toolbox talks
* Process credit requests and maintain service documentation
What You'll Bring
* 2+ years' experience in service coordination, admin, or ops support
* Strong communication and time management skills
* Confident working independently and with a team
* Experience with SAP, CRM systems, and Microsoft Office
* Background in technical services or working with field technicians (preferred)
* High attention to detail and a proactive mindset
Ready to Make an Impact?
If you're looking to join a respected global organisation where your coordination skills will truly matter, apply now.