Job Overview
We are seeking a skilled Technical Solutions Expert to join our team. As a key member of our organization, you will play a vital role in providing technical support and solutions to our customers.
Key Responsibilities
* Technical Support: Act as the primary point of contact for customer inquiries, offering expert advice and engineered solutions to meet their needs.
* Solution Development: Collaborate with cross-functional teams to develop and implement innovative solutions that drive business growth and customer satisfaction.
* Quotation Management: Manage quotations from start to finish, ensuring accuracy and timely execution to meet customer expectations.
* Pricing and Delivery: Coordinate pricing, delivery, and communication with customers to ensure seamless transactions and high levels of customer satisfaction.
* Documentation: Produce technical documentation and 2D CAD drawings to support design and compliance requirements.
Requirements
* Experience: Proven experience in valves, process equipment, or mechanical engineering, with a strong technical aptitude and ability to interpret engineering requirements.
* Skills: Strong communication and interpersonal skills, with the ability to work collaboratively and independently.
* Certifications: Proficient in CAD and technical documentation, with a background in technical sales or sales engineering roles.
What We Offer
* Opportunity: A challenging and rewarding opportunity to grow your career in a dynamic and fast-paced environment.
* Support: Ongoing support and development opportunities to help you succeed in your role.
* Team: A collaborative and team-oriented mindset, with a strong culture fit and emphasis on work-life balance.