Location: Murarrie, QLD (Turrbal and Yuggera peoples)
Become a key player in Goodstart's Centre Support Office, where you'll ensure accurate family statement transactions, generate invoices, and support our centres in delivering exceptional customer care.
This role offers variety, from payment applications to account reconciliations, and the opportunity to make a real impact on the financial accuracy of our services.
If you're passionate about customer care, detail-oriented, and ready to take on a challenge, we'd love to hear from you
Your Impact:
As an Accounts Services Officer, you will have a direct impact on the smooth and accurate financial operations at Goodstart. By ensuring timely and precise payment applications on family accounts, processing refunds, and managing the Direct Debit/Online payment process, you will contribute to maintaining financial accuracy across our centres.
Your proactive approach to resolving overdue accounts and reducing debt, coupled with your support of centre staff and managers, will play a key role in fostering positive relationships and operational efficiency.
You'll also assist with audits, drive continuous improvements in invoicing and transaction processes, and ensure that all communication with stakeholders is clear, timely, and in line with Goodstart's policies and procedures. Your attention to detail and commitment to customer service excellence will make a significant impact on both internal operations and the experience of our families and centres.
What Goodstart can offer you:
* Flexible work arrangements giving you choice about when and how work will be done in order to better manage your work and non-work needs
* Not-For-Profit Salary Packaging benefits which reduce your taxable income to increase take home pay
* Access to discounted childcare (up to 15%)
* Discounted health care and access to employee wellbeing program with BUPA
* Exclusive discounts on travel, gym memberships, Apple and Dell products, and more.
* Free annual flu shot (optional)
* Option to purchase extra leave for even greater work life balance
* First Nations Support and Cultural Leave
* Work for a company that has an aspiration to be globally recognised for early years practice and learning outcomes
* Gain significant investment in your growth and development with support, tools, training and experiences that will truly enhance the progress and outcomes for children in their earliest years.
You'll bring to the table:
* Experience in an Accounts Receivable or Billing environment
* Previous Early Learning Industry knowledge or experience
* Outstanding Customer Service and communication skills
* Previous experience/knowledge of SAP
How to apply:
Click 'Apply Now' and submit your application.
We review applications as they are submitted. We encourage you to submit your application as soon as possible for your best chance to progress to the next stage of the process. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all positions.
Supporting our people and protecting our children:
We're an equal opportunity employer that is proud of our inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We're also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.
Safety is our priority and we will take any action necessary to ensure that all children can feel safe and be safe, and are safeguarded from abuse, neglect and harm. As a Child Safe Organisation, all of our candidates must have or obtain a valid working with children check.
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