Represent a world-class Luxury brandJoin a national company with dealerships across QLD, NSW, VICEnjoy exclusive staff discounts on lifestyle and automotive productsAston Martin Queensland and McLaren Queensland are seeking a highly professional, dynamic, and customer-focused Guest Relations & Marketing Coordinator.
Based at the Aston Martin Queensland showroom in Brisbane, this role will be the rst point of contact for our valued guests, ensuring an exceptional showroom experience that reects the prestige of our brands.In addition to front-of-house responsibilities at Aston Martin Queensland, the role will be responsible for delivering marketing, social media, and event activity across both Aston Martin Queensland (Brisbane) and McLaren Queensland (Gold Coast).
What the role entails:Warmly welcome guests to the Aston Martin Queensland showroom, delivering a seamless and memorable luxury brand experienceMaintain an immaculate front-of-house environment that reflects the Aston Martin brandConduct outbound customer contact for sales and service follow-up, event invitations, appointment confirmations, and brand communicationsManage social media accounts for both Aston Martin Queensland and McLaren Queensland, curating content that reflects the tone and prestige of each brandAssist in the development and execution of marketing campaigns and initiatives across both brandsMonitor digital engagement and provide insights to improve performancePlan, coordinate, and execute customer events for both Aston Martin and McLarenLiaise with event partners, suppliers, and venues to deliver premium brand experiences across Brisbane and the Gold CoastWhat we are looking for:An ability to delight our customers with your superior and professional service standardsStrong customer service and/or front-of-house experience, ideally within luxury automotive, hospitality, retail, or lifestyle sectorsMarketing and social media management experience, with an eye for premium brandingExceptional communication skills – in person, over the phone, and in writingOrganised, detail-oriented, and able to manage multiple priorities with composureProficient in CRM systems, Microsoft Office, and social media platforms(Instagram, Facebook, LinkedIn)Experience in event planning and execution preferredCurrent driver's licenseThe benefits of working with us:Embrace development and mentoring from your team, fostering personal and professional growth
Access discounted rates on Bupa Private Health Insurance, prioritizing your well-beingExclusive discounts on vehicles, parts and servicingBenefit from our Employee Assistance Program (EAP), providing support and resources during challenging timesLifestyle discounts, including Gym memberships and retail discountsPaid parental leave to support you and your familyPlease apply now in confidence through our online application form, attaching your cover letter and resume.