We are seeking an experienced Process Design Specialist to collaborate with cross-functional teams in driving business growth through ServiceNow.
The ideal candidate will have a proven track record of delivering process improvements that meet business requirements and enhance user experiences.
About the Role
This role involves:
* Capturing and translating business needs into actionable process designs for agile development teams.
* Managing stakeholder relationships throughout the project lifecycle, from planning to delivery.
* Ensuring business and user requirements are met through effective communication and collaboration.
Requirements
* Strong technical knowledge of ServiceNow.
* Experience in process design across ITSM or Customer Service Management/Field Service Management/HR Service Delivery.
What We Offer
This is a contract opportunity offering professional growth and development possibilities.