CAMILLA Indooroopilly, Queensland, AustraliaAn exciting opportunity exists for an outstanding Boutique Manager to lead our team within our Indooroopilly Boutique in Brisbane.ResponsibilitiesLead the sales of your store to meet and/or exceed budget & KPI expectations.Distribute sales & KPI targets monthly and weekly - monitor & provide feedback to store team on a daily basis.Ensure store rosters are scheduled according to the business needs whilst adhering to the store's base roster and wage allowance.Develop the boutique sales strategy through quarterly action plans in line with the marketing calendar, local activity and consideration of the KPI's.Manage the delivery of best-in-class client experience and operating standards through the boutique.Strategically build client base to generate sales growth through both VIP & non-VIP acquisition - grow the new client database.Use appointments and digital booking tools to drive sales growth with clients and deliver a unique service experience through Angels.Cultivate & develop VIP's in conjunction with the Client Experience Manager.Ensure visual merchandising meets Camilla standards and embrace ownership of the boutique's visual merchandising strategy.Prepare the boutique team for key moments – sales, product launches, etc.Maintain self-development and performance to achieve goals and objectives.Model the CAMILLA values and lead your tribe in an inspiring manner.Provide training, development and coaching to improve performance and productivity.Recruit and fill vacancies in a timely manner – provide weekly updates to the Regional Manager.Check and correct management figures daily.Ensure team compliance with daily and weekly housekeeping duties to maintain the highest standard of boutique presentation at all times.QualificationsA demonstrated retail history and experience in management (3+ years).
Be capable in the operational running of a boutique.Show creative flair and make your boutique your own.Bring an energetic presence that invites customers into the boutique.Have experience in customer relationship management and an understanding of luxury customer service.Proven ability to meet financial, operational, and service KPIs.Ability to deliver visual merchandising magic.Open availability.Be a CAMILLA brand ambassador and embrace the cultures and values wholeheartedly.Perks of working with CAMILLAAmazing training and development opportunities to cement your career in retail.A true focus on personal development and growth.A supportive national retail tribe.Generous discounts, uniform allowances and access to sample sales.Be part of a global and expanding brand.VIP Clientelling and Exclusive Events.Bonuses and Incentives.Worldly parties not to miss.Seniority levelNot ApplicableEmployment typeFull-timeJob functionSales, Business Development, and AdministrativeAt CAMILLA, you are seen for your heart, soul, talent, abilities, quirks, authenticity, drive, and individuality.When welcoming a new member into our Tribe, we encourage applications from people of all ages, nationalities, abilities and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability.We will adjust our recruitment process to support accessibility needs.Equality will know no boundaries within our walls and wherever we go.
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