Role Summary
Reddam House North Shore is proud to be the newest addition to the Reddam House school group in Australia. As a co‐educational, non‐denominational school, we are committed to empowering every student to achieve their full potential within a supportive, student‐centred environment. More than an education, Reddam House North Shore offers a distinctive experience—combining academic excellence with rich cultural and sporting opportunities. With planned growth from 880 to 1,200, we are seeking an experienced Admissions Officer to join our team on a 4‐month fixed‐term contract focused on our 2028 growth and beyond. Based at our school in North Sydney, this role will play a key part in managing the increased enquiry volumes and the end‐to‐end admissions process for prospective families.
Key Responsibilities
Deliver Outstanding Customer Service
* Act as the primary point of contact for prospective parents, students, agents, and feeder schools, providing timely and professional responses via email, phone, and in‐person.
* Guide prospective families through the admissions process, ensuring their questions are answered and fostering a positive impression of Reddam House.
Admissions Process Management
* Maintain the Admissions Department calendar and coordinate visits and meetings for prospective parents, students, and agents.
* Accurately input and update application data in the iSAMS system, including offer details, financial records, and contracts.
* Oversee application deposits and resolve admissions invoice queries.
* Track and update records for place and scholarship offers, and draft offer letters for the Head of School.
Event Organisation and Support
* Assist the Head of Admissions in planning and executing key admissions events such as open days, entrance assessments, taster days, exhibitions, and alumni events.
* Accompany and guide visitors on tours of the school and boarding houses, creating a welcoming and professional experience.
Collaboration and Communication
* Work closely with academic and admin staff to schedule meetings with prospective families.
* Liaise with the Communications Manager to ensure admissions materials are current and available online and in print.
Onboarding and Welcoming
* Prepare and distribute New Student Welcome Packs, ensuring families have all necessary information.
* Collaborate with academic and house staff to facilitate smooth onboarding for new students, maintaining a consistent and positive experience.
Skills & Experience
* Demonstrated experience in admissions, customer service, or a similar administrative role.
* Exceptional written and verbal communication skills, with a friendly and professional approach.
* Strong organisational skills and the ability to manage multiple priorities in a fast‐paced environment.
* High proficiency with database systems (e.g., iSAMS) and standard office software.
* Experience in event coordination is a strong advantage.
Personal Attributes
* Warm, approachable, and professional, with a passion for delivering exceptional service.
* Highly organised, detail‐oriented, and able to manage competing deadlines.
* A proactive problem‐solver with a can‐do attitude.
* Collaborative and team‐oriented, aligning with Reddam House values and culture.
Qualifications
* Relevant qualifications in administration, education, or customer service are desirable.
* Must hold or be eligible for a valid Working with Children Check.
Additional Requirements
* Ongoing commitment to professional development.
* Willingness to participate in school events and activities outside of regular school hours as required.
Safeguarding Statement
Inspired Education Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practices and pre‐employment background checks will be undertaken before any appointment is confirmed.
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