Job Description
Siena is the pioneering intelligence layer for customer experiences, creating an operating system of AI agents that learn, remember, and act across every touchpoint from support conversations to shopping experiences. It doesn't just automate support; it powers shopping agents, builds persistent customer memory, generates actionable business insights, and creates empathetic interactions that feel human.
About the Role
You'll be the strategic bridge between traditional CX operations and AI-driven transformation as an AI Strategist. You'll work with senior stakeholders to build strategies that integrate AI in ways that drive measurable results.