We are seeking a dynamic and inspirational leader to spearhead our team of highly driven professionals.
About the Role
The Counter Manager will be responsible for achieving sales, customer service, and operational targets. Key responsibilities include:
1. Leading and developing the team to meet and exceed sales goals.
2. Creating and executing an agile business strategy for the counter.
3. Recruiting and retaining customers through targeted marketing efforts.
4. Providing exceptional customer relationship management.
5. Leading a high-performing team and fostering a positive work environment.
Candidates should possess proven leadership, coaching, and business management skills gained in a fast-paced retail environment. This role offers an opportunity for career growth within a prestigious organization, with comprehensive training, development, and competitive benefits.
Key Qualifications
* Effective verbal and written communication skills, with excellent interpersonal skills.
* Strong customer service skills and the ability to build strong relationships.
* Results-driven with a high drive to meet objectives.
* Ability to anticipate and meet customer needs, handling difficult situations tactfully.
* Leadership skills to guide and hold team members accountable.
* High attention to detail and organizational skills.
* Ability to work autonomously and as part of a team with a proactive approach.
* Discretion, tact, and confidentiality when dealing with sensitive information.
Knowledge and Experience
* Retail sales experience.
* Team leadership experience.
* Experience in strategic planning and resource management.
* Proficiency with computer systems, including email and Microsoft Excel.