Overview
Why Smart?
Look forward to working with Australia's leading and most trusted provider of Employee Management Services, making the benefits of salary packaging, novated leasing, and fleet management readily available to employers and their employees.
Working at Smart offers more than a job. It is a dynamic workplace that matches the enthusiasm for the work you do and ambition for an exciting fast-paced career. We have all been hired for a purpose and a reason.
Every day you will be part of a team that helps support fellow Australians - many working in essential services, corporates, government, and not-for-profits - to take home more money in their pay packets.
Role We're looking for a Business Analyst to join our Novated Leasing Product team, supporting the delivery of customer-focused digital and platform solutions within a fast-paced customer centric environment.
About the role
As a Business Analyst, you'll play a key role in analysing business processes, gathering and documenting requirements, and supporting squads to deliver high-quality solutions iteratively. You'll work across multiple products and platforms, translating business needs into clear user stories and helping squads deliver value sprint by sprint.
Key responsibilities
* Gather, analyse and document business requirements through workshops, interviews and stakeholder engagement
* Create and refine user stories, acceptance criteria and backlog items in line with Agile ways of working
* Work closely with Product Owners, Developers, Testers and UX designers within cross‐functional squads
* Analyse business processes and data to identify gaps, risks and opportunities for improvement
* Support backlog grooming, sprint planning and other Agile ceremonies
* Translate technical concepts into clear business language (and vice versa)
* Maintain documentation and knowledge bases using JIRA and Confluence
* Contribute to continuous improvement initiatives and ways of working
What you'll bring
* Minimum 2 years' experience as a Business Analyst
* Experience working in an Agile delivery environment
* Financial services experience (highly regarded)
* Hands-on experience with JIRA and Confluence
* Strong stakeholder engagement and facilitation skills
* Ability to communicate effectively with both technical and non‐technical audiences
* Experience working across multiple products, platforms or squads
* A proactive, collaborative mindset with a focus on delivering value
* Exposure to digital products or platforms
What's in it for you
Smart team members enjoy a range of benefits designed to support flexibility, wellbeing, reward, and growth:
* Smart Leave, an additional week of leave each year
* Free lunch every week
* Up to 20 weeks Paid Parental Leave with superannuation contributions and a Return-to-Work Bonus
* Make a Difference Days – paid days off to volunteer for the community and environment
* Discounted retail vouchers
* Salary packaging and novated leasing benefits (of course!)
* Free flu vaccinations
* Employee Share Plan
Grow with Purpose
At Smart, we're driven by purpose and performance. We support individual and team growth via varied learning opportunities, open communication, and leaders who work to get the basics right – quality and regular one to ones, clear goals and success metrics, and growth conversations.
Show us you have what it takes
If this sounds like the opportunity for you and you have something to offer, we'd love to hear from you. APPLY ONLINE today. Our Talent Acquisition team will be in touch to discuss next steps. If you require any adjustments to the recruitment process or are seeking part-time work, let us know—we're here to understand.
Our Commitment to Diversity and Inclusion
We're committed to Equality, Diversity and Inclusivity. We welcome all people to join our team — including Aboriginal and Torres Strait Islander peoples, veterans, people with disability, people who identify as LGBTQ+, all gender identities, people of any socioeconomic status, age, race, national origin or ethnicity.
We're proud to hold diversity and inclusion accreditations, including:
* WGEA Employer of Choice for Gender Equality since 2019
* DCA Inclusive Employer 2023–2024
* Member of Reconciliation Australia\'s RAP network
Please note: all successful candidates will be required to complete background checks including a police clearance prior to confirmation of employment. Candidates must have unlimited Australian work rights to be considered for this role.
Respectfully, no agencies please.
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