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Change manager

Permanent
Hays
Change manager
Posted: 16 December
Offer description

Change Manager with communications experience in a Financial Services company Your new company A leading organisation in the financial services sector is seeking an experienced Change Manager to support transformation initiatives. This is an exciting opportunity to work on high-impact projects that enhance customer experience and ensure regulatory compliance. Your new role As Change Manager, you will be responsible for planning and delivering change strategies that drive engagement and adoption across members, advisers, and employers. You will work closely with key stakeholders to ensure smooth implementation of product changes, regulatory initiatives, and strategic projects.Key responsibilities include: Develop and execute end-to-end change management plans and communications. Support product updates, regulatory changes, and business transformation projects. Collaborate with Customer and Adviser Marketing teams to align messaging and timing. Build and maintain strong stakeholder relationships across Product, Distribution, Marketing, and Project teams. Identify opportunities to enhance engagement beyond communications. What you'll need to succeed Proven experience in change management within financial services (Wealth and Superannuation experience highly regarded). Strong understanding of financial products, compliance requirements, and customer pain points. Ability to translate complex concepts into clear, compelling messages. Exceptional written and verbal communication skills. Strong project management and organisational abilities. Experience managing execution through third-party providers. Adaptability in fast-paced environments and ability to manage multiple priorities. Outstanding stakeholder engagement and relationship-building skills. What you'll get in return Opportunity to lead impactful change initiatives within a leading financial services organisation. Collaborative team environment with a focus on innovation and customer experience. Competitive remuneration and career development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. 2966573

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