Asset Protection Lead
We are searching for an exceptional Asset Protection Lead to protect and support our new MECCA Bourke Street Flagship store!
At MECCA, people are at the heart of everything we do. Your ability to balance security excellence with exceptional customer service will be key to your success as Asset Protection Lead.
Day‐to‐day responsibilities as an Asset Protection Lead
* Lead with exemplary customer service to minimise theft and loss, performing daily floor walks with store leadership to maintain perimeter integrity and address security concerns.
* Manage security guard service levels and coverage, ensuring schedules align with dynamic loss controls, and facilitate regular performance reviews.
* Build strong capability across teams to embed loss prevention as part of everyday operations, providing leadership, training and guidance on protocols and safety measures.
* Actively engage within Auror system to log incidents, develop investigations and report to Police, while partnering with operations teams to deliver consistent stock counts.
* Analyse loss data to identify trends and opportunities for improvement, review daily stock adjustments, and investigate unknown and known loss.
* Conduct weekly audits on store security systems (EAS, CCTV) to ensure functionality and effectiveness, reporting any faults detected.
* Work collaboratively with Operational and Inventory Leads to employ preventative stock loss strategies and activate emergency protocol management at Bourke Street.
* Build and maintain strong relationships with local authorities and stakeholders, including Melbourne City Council, Protection Officers, and Victoria Police.
What you'll bring to the role
* Experience in loss prevention, security and retail operations
* Understanding and application of policies and procedures
* Confident and clear communicator with strong stakeholder management skills
* A customer‐obsessed mindset with attention to detail and drive for results
* Organisation and time management skills with ability to operate in an agile environment
* Safety and compliance orientation
* Current Security License and First‐aid Certificate (highly desired)
* Understanding of Police procedures and incident response management (highly desired)
Life as an Asset Protection Lead at MECCA
* Professional development programs and first‐class digitised learning offering
* Health and well‐being initiatives
* Reward and recognition programs
* Access to quarterly product allowance
* Generous discount to spoil yourselves and your immediate family, and a generous product allowance, subject to company policy.
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