Extraordinary Hospitality Starts With You
Redcape Hospitality
At Redcape, we're devoted to a strong, people-first vision. We pride ourselves on creating an environment of trust so that our people feel enriched, empowered and valued. Our commitment is to the betterment of our people and the community. We are dedicated to supporting our staff to thrive and develop in their careers, delivering extraordinary hospitality experiences that enrich our communities.
Values:
Care |
We care for our teammates, our customers, and our business. It's who we are, so it belongs as a value.
Courage |
We all have the courage to be our best selves, step out of our comfort zones, take chances, make mistakes, and embrace change.
Drive |
Drive reflects our humble ambition, our commitment to continuous improvement and doing better. It is our competitive spirit, our aspirational selves and our desire to do better.
Teamwork |
Teamwork fosters everyday connection and shared responsibility to get the best outcomes. While collaboration remains essential, teamwork emphasises the value we place on working within our teams. It reflects our genuine desire to be part of and contribute to our teams.
About Us:
Redcape Hospitality operates some of New South Wales' most iconic entertainment venues — vibrant destinations known for great food, buzzing bars, live music, and unforgettable functions. Our venues are at the heart of their communities, bringing people together for everything from casual catch-ups and milestone celebrations to high-impact corporate events.
We're looking for an energetic and experienced
Function Sales Manager
to drive the growth of our function business across this dynamic NSW portfolio. You'll join a passionate, values-led team that's redefining what extraordinary hospitality looks like across the state.
Position Overview
As the
NSW Function Sales Manager
, you'll be responsible for growing and managing the function business across a group of NSW venues. This dynamic role focuses on building relationships, converting leads, and ensuring seamless event delivery through collaboration with venue teams.
You'll manage the full sales cycle — from enquiry to booking confirmation — ensuring fast response times, high conversion rates, and outstanding customer experiences that reflect Redcape's hospitality values.
Key Responsibilities
Sales Growth & Strategy
– Implement sales strategies that drive function revenue, lead conversion, and market growth across your venues.
Client Relationship Management
– Build strong client connections through effective communication, follow-up, and a solutions-focused approach that drives repeat and referral business.
Lead Management & Conversion
– Qualify, propose, and convert enquiries efficiently, with a one-hour response target.
Networking & Partnerships
– Identify and secure new business opportunities through corporate partnerships, community connections, and local networking.
Venue Collaboration
– Work with Venue and Function Managers to ensure smooth handover from sales to operations, supporting consistency in service delivery.
Reporting & Accountability
– Track and report on pipelines, forecasts, and performance results while ensuring contract and compliance accuracy.
What We're Looking For
Minimum 3+ years' experience in function, event, or hospitality sales (multi-site experience highly regarded)
Proven record of achieving revenue and conversion targets
Strong understanding of the end-to-end function sales process
Excellent communication, negotiation, and relationship management skills
Proficient in CRM or function systems (Function Tracker experience ideal)
Confident, professional, and proactive in approach
Passionate about hospitality and delivering exceptional experiences
Application Questions
How many years' experience do you have as a sales manager?
Which of the following statements best describes your right to work in Australia?
Enjoy the benefits of Redcape Hospitality
At Redcape Hospitality, you'll join a team committed to delivering extraordinary experiences and driving positive outcomes for our venues and communities. We're focused on empowering our people, celebrating successes, and fostering a culture where connection and innovation thrive.
With a diverse portfolio of 25+ hotels across NSW and QLD, Redcape provides unparalleled growth opportunities within Australia's hospitality industry.
Extensive training opportunities for professional development and career progression.
Staff benefits which include, but are not limited to 40% off on-premise Food & Beverage and 10% off bottleshop (across all Redcape Venues).
An opportunity to engage and give back to the community through our Publinc Communities platform.
Clearly defined career progression pathway.
For more about Redcape Hospitality visit
If you're ready to make an impact and bring your skills to a rewarding role, apply now and help us create extraordinary hospitality experiences
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