Job Description:
We are seeking a highly organized and proactive Sales Support Specialist to join our team in QLD. The successful candidate will provide administrative support to the sales team, act as a key point of contact for customers and suppliers, and assist with the planning and execution of sales and marketing events.
Main Responsibilities:
* Support the local sales team with reporting, CRM data accuracy, and sales administration.
* Act as a key point of contact for customers, suppliers and other visitors attending the branch.
* Assist with the planning and execution of impactful sales and marketing events across the region.
* Support the sales team during customer and marketing events and demonstrations.
* Attend regular sales team meetings and provide progress updates on sales support and administrative tasks.
* Collaborate with national Sales Support Coordinators to share best practices and drive continuous improvement.
* Assist in embedding process and system changes into the branch by providing training and change management support.
* Liaise with building management for office access passes and external maintenance issues.
* Order, monitor, and manage inventory of stationery, office supplies, and staff equipment.
* Serve as the branch's First Aid Representative, including conducting kit audits and ordering necessary supplies.
* Act as the Office Fire, Safety and Emergency Warden, leading evacuation drills and attending required training.
* Lead showroom operations including request management, stock control, training support, and coordination with Marketing and IT teams.
* Organize catering services for both customer-facing and internal events and meetings.
* Conduct regular stock takes and audits across the showroom, office passes and Brisbane asset register.
* Serve as the Travel Coordinator for the QLD branch, managing bookings and itineraries.
* Manage procurement processes including raising and tracking Purchase Orders.
* Manage outgoing mail and deliveries via StarTrack and other logistics providers.
Qualifications & Experience:
* Prior experience in an administrative or coordination role.
* Strong verbal and written communication skills.
* Excellent time management and attention to detail.
* Able to juggle multiple priorities and respond to urgent requests with ease.
* Natural flair for delivering outstanding customer service.