Operations Coordinator – Home-in (12-Month Contract)
We are seeking a highly organised and process‐oriented Operations Coordinator to join our team. This role is ideal for someone who thrives in complex, fast‐paced environments, enjoys managing workflows, and is passionate about operational excellence. You'll play a key role in ensuring our operation runs smoothly and efficiently, supporting the end‐to‐end property purchase process.
Key Responsibilities
* Coordinate and execute operational workflows across the property purchase lifecycle, from contract review until settlement.
* Liaise with legal and financial partners to maintain a seamless experience across our platform.
* Monitor and action task queues and inboxes, ensuring accurate resolution and adherence to SLAs.
* Document business rules and operating procedures, while maintaining quality and compliance standards.
* Identify opportunities for process improvement and contribute to operational excellence and quality.
Skills and Experience
* Proven experience in operations, administration, or process management—ideally in a regulated or high‐volume environment.
* Strong organisational and prioritisation skills with the ability to manage multiple concurrent workflows.
* High attention to detail and a methodical approach to problem‐solving.
* Comfortable working with systems, data, and cross‐functional teams.
* Ability to work independently and proactively in a fast‐paced setting.
* Familiarity with conveyancing or financial processes is a plus.
Benefits
* Enjoy a flexible and dynamic start‐up environment.
* We nurture a safe space for our people to show up as they are.
* Competitive salary and staff benefits.
* Opportunities for professional growth and development.
* Access to the best‐in‐class benefits that CommBank offers.
Research shows that people from underrepresented backgrounds sometimes hesitate to apply for roles if they don't meet every requirement. If this is you, don't worry – we still encourage you to apply. We are committed to creating a workplace that supports long‐lasting and meaningful careers for everyone, and your unique skills and perspective might be just what we're looking for!
Note: This role may require working outside Sydney business hours from time to time, covering 10 AM – 6 PM where required.
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