Job Description
As a Customer Service Reviewer, you will be visiting retail outlets and gathering valuable insights on store presentation, service, selling skills, cleanliness, and other essential aspects.
This role involves posing as a customer, making detailed observations about your experience, and then completing an online survey about the visit. Your keen eye for detail and excellent communication skills are crucial in providing accurate and informative feedback.
Required Skills and Qualifications
* Excellent observation and note-taking skills
* Ability to communicate effectively, both verbally and in writing
* Reliability and flexibility in scheduling assignments
* Access to the internet and basic computer skills
Benefits
This opportunity allows you to gain valuable experience in customer service and sales while working independently. You will have the flexibility to choose from a variety of assignments based on your availability and interests.
Surveys can take anywhere from 10 minutes to 1 hour to complete, depending on the complexity of the task and your level of engagement.
Others
The Realise Group has been helping leading retail brands understand their customer experience for over 20 years. By becoming a Customer Service Reviewer, you can play a significant role in helping our clients improve their services and stay competitive in the market.