Senior Property Management Role
Manage two of Melbourne's premier office towers - One Melbourne Quarter and Two Melbourne Quarter. Play a pivotal role in delivering outstanding experiences for building occupants whilst managing all commercial aspects of these world-class properties.
Responsibilities:
* Lead proactive tenant communication across multiple channels including digital walls, tenant portals, and regular forums
* Partner with our Customer Relationship Manager and Concierge team to deliver exceptional service to all building occupants and visitors
* Oversee day-to-day operations including leasing, reporting, capital expenditure, rent roll management, and debt collection
* Support budget preparation, outgoings estimates, asset planning, and quarterly reporting
* Manage lease administration, monthly invoicing, incentive claims, rent reviews, and licence agreements
* Maintain strong relationships with building owners and prepare comprehensive quarterly reports
* Collaborate on quarterly income and operating expenditure reforecasts
* Manage car park levies and monthly recharges for various services
* Support capital expenditure submissions and claims processes
* Oversee our Customer Events Program and relationship management initiatives
* Maintain our Salesforce platform and develop tailored retention strategies
* Coordinate annual customer surveys and implement resulting action plans
Requirements:
* Minimum 5 years in Commercial, Industrial, or Retail property management
* Strong knowledge of the Melbourne property market
* Experience with building operations, service contracts, and procurement
* Proven people management capabilities
* Victorian Agents Representative Licence (essential)
* Tertiary qualifications in property or related discipline (preferred)
* Comprehensive understanding of lease structures, deal analysis, and outgoings recovery
* Advanced MS Office skills with MRI experience preferred
* Outstanding written and verbal communication abilities
* Exceptional customer service focus and attention to detail
Benefits:
* Great employee discounts off fitness, wellbeing & other renowned brands
* 18 weeks paid maternity leave
* Private Health Insurance Discounts
* Active Social Club
* Employee assistance program
* Novated Lease for EV cars
* Paid time off for volunteer work
* Career Opportunities with Australia's #1 Commercial Real Estate firm
* Premium offices
Company Culture:
Join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. We support veterans transitioning to civilian careers and value the skills gained through service.
Interested candidates, please apply following the link below quoting job reference number AFREQ.