Sharp and Carter is proud to partner with Australia's largest independent retailer of B2C and B2B Safety products based in South Sydney.
Our client have been building a successful omnichannel model of retail super stores, online and onsite safety to serve customers who range from individuals (D2C) to large multinationals (B2B).
Responsibilities
The eCommerce Specialist is responsible for growing online sales through continuous optimization of the customer journey from ordering to delivery.
* Continuous improvement of customer experience and look to optimize user experience
* Use analytics and research to improve site navigation and conversion.
* As an omni channel player, this role will also liaise with retail stores for click and collect orders.
* The role will often lead or co‐lead enhancements to payments, delivery tracking, promotional capability etc.
* Merchandising and Content Management. Work with the marketing team to deliver impactful integrated, promotional campaigns and new brand/product launches.
* Continuously update and optimize home and landing pages, check out and delivery experience to improve conversion rates.
* SEO and SEM to drive traffic. Look to achieve year on year improvements in organic rankings and paid search results.
* Manage external agency performance while also ensuring development of in‐house knowledge and skills.
* Key stakeholder management. Train and develop direct reports to ensure they thrive in their roles and deliver on key KPIs.
Who we're seeking:
* Tertiary qualification in Marketing or related field
* 4+ years experience in marketing/ecommerce, preferably in retail distribution, industrial or similar
* Experience across both B2B and D2C channels preferable
* Excellent written and verbal communication skills - essential
* Strong project management skills with the ability to collaborate with internal teams and external suppliers
* Proficient in Google Analytics, SEO and SEM, website CMS would be advantageous.
How to apply
Click APPLY or contact Adam Parle at aparle@sharpandcarter.com.au with your latest CV to have a confidential discussion.
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