Job Overview
We are seeking a highly skilled ERP & Systems Support Specialist to join our team.
This is an exciting opportunity for someone who understands the importance of effective system support in residential construction projects.
* Develop and maintain ERP systems, with a focus on configuration and troubleshooting.
* Provide expert guidance to end-users on ERP and business system queries.
* Implement system changes and manage the associated change control processes.
* Design and deliver training sessions, ensuring seamless onboarding for new users.
* Produce comprehensive user guides and process documentation.
* Foster strong relationships with internal stakeholders and external vendors.
* Monitor system performance, identifying and resolving issues efficiently.
* Contribute to ongoing improvement initiatives across systems.
Requirements:
* Substantial experience with ERP systems, with BusinessCraft being highly regarded.
* A deep understanding of residential construction workflows.
* Excellent analytical and problem-solving skills.
* Superior communication and stakeholder liaison abilities.
* Ability to work independently as well as collaboratively.
* Strong documentation and structured problem-solving skills.