We're seeking a Customer Service Expert to join our team, playing an integral role in ensuring a positive experience for patients and the wider community.
You'll provide exceptional support via face-to-face and telephone interactions, upholding our service standards and promoting a respectful attitude towards all individuals.
A range of operational, administrative, and clerical tasks will be your responsibility, including supporting staff with complex projects and providing relief cover as needed. This will help maintain efficiency and quality within the service.
Working closely with the manager and team, you'll contribute to quality improvement initiatives by identifying areas for enhancement and taking proactive steps to address them.
This is an exciting opportunity for multiple roles available, offering the chance to make a meaningful contribution to our team's success.