Security Officer / Security Guard / Retail Security Team Member / Control Room Operator
Location: Pacific Fair – Broadbeach
Roster: Rotating
Week 1: Mon, Tue, Wed, Thu & Fri: 06.00 – 18.00
Week 2: Tue, Wed, Thu & Fri: 06.00 – 18.00
Week 3: Wed, Thu, Fri & Sat: 06.00 – 18.00
Week 4: Thu, Fri, Sat & Sun: 06.00 – 18.00
Week 5: Fri, Sat, Sun, Mon: 06.00 – 18.00
Week 6: Sat, Sun, Mon & Tue: 06.00 – 18.00
Week 7: Sun, Mon, Tue & Wed: 06.00 – 18.00
What We Offer You
* Industry-leading onboarding and refresher training
* Ongoing upskilling and professional development
* Clear pathways into senior, specialist, and leadership roles
* Opportunities across multiple sites and states
* One of Australia's most diverse and inclusive workplaces
* Supportive leadership and strong on-site teams
* A company that looks after you on shift and off shift
* Modern incident reporting and digital platforms
* Smarter communication tools and systems
* Reward and recognition programs
* Family-oriented and wellbeing support
* Free uniforms
* A safe, respectful, and professional working environment
What You'll Do
* Providing a strong security presence with exceptional customer service
* Experience in Control Room Operations – essential
* Experience using Milestone CCTV systems preferred
* Supporting tenants, guests, and visitors professionally
* Conducting foot patrols and proactive safety awareness
* Managing access control and responding to client requestsResponding confidently to incidents, alarms, and emergencies
* Building positive relationships with retail partners and centre management
* Completing clear incident reports and daily logs using digital systems
* Maintaining a high standard of presentation and communication
What You'll Bring
* A valid QLD Full Security Licence
* Current First Aid & CPR certification
* Strong communication and customer service skills
* Professional presentation and confidence dealing with the public
* Sound judgement and problem-solving skills
* Full working rights in Australia
Retail security experience is an advantage, but not essential.
Assetlink Licences
* NSW M/L: 405174092 & 000105748
* QLD M/L: 4475148 & 3153517
* SA ISL: 279050
* VIC M/L: 749-983-30S
* WA M/L: 75418
* ACT M/L: 17502761 & 17502763
* NZ M/L: PSPLA 005808/2018
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