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Security officer

Melbourne
Certis Group
Posted: 11 June
Offer description

AtCertis Security Australia, our mission is to make our world safer, smarter and better. As Australia's only nextgeneration security company operating at scale, we protect some of the nation's most sensitive assets through disciplined operations, strong governance and highly trusted people.

Job Impact

We are seeking experienced Security Officers to perform a high-profile role in safe-guarding Critical Infrastructure in South Eastern Melbourne. This is a critical frontline role where professionalism, vigilance and integrity are essential.

About the role

The security team in this location plays an important role in ensuring that the client's data integrity is always maintained. As the first point of contact for visitors and contractors entering the locations you will set the tone; delivering a professional and welcoming experience whilst upholding strict security protocols.

Job Location: South Eastern Melbourne

Contract: Full-Time

Pay Rate: SSIA Level 4

Shift Pattern: Ability to work rotating day and night shifts of 12 hours

Key responsibilities

* Screening visitors and equipment to and from the secure area.
* Provision of exemplary customer service, with some administrative tasks.
* Ensuring adherence to all site security procedures, policies and access control requirements.
* Identifying and preventing prohibited items from being introduced to or removed from secure areas.
* Issuing, monitoring and auditing visitor and contractor security passes in line with site protocols.
* Raising, updating and managing access requests using client security systems and software.
* Completing regular patrols of assigned areas and reporting hazards or incidents to the regional control room.
* Responding to, escalating and documenting incidents with clear, accurate written reports and daily activity logs.
* Communicating effectively via two-way radio and following command-and-control procedures.
* Maintaining a strong safety-first mindset and leading by example in compliance and professionalism.

About You

* Must have Security Licence, Classification 1A (Unarmed Guarding).
* Valid First Aid Certificate (3 years validity) with current CPR Certificate (1 year validity).
* Ability to clear an Australian Police Check.
* Lead by example – support a safety and compliance culture.
* Excellent communication and customer service skills.
* Conflict resolution and negotiation skills required.
* Strong multi-tasking abilities.
* Intermediate PC skills (MS Suite).
* Report writing and site patrol duties.
* Excellent observational skills.
* Experience communicating via two-way radio.

If you have the above criteria, we look forward receiving your application!

Why join Certis

* Work within Australia's most secure and sensitive environments.
* Be part of a high trust, clearance-based workforce.
* Access ongoing training, career pathways and professional development.
* Operate in a values-driven organisation that prioritises integrity and accountability.
* Commitment to diversity and inclusion; applications encouraged from women, Aboriginal and Torres Strait Islander peoples, and candidates from diverse backgrounds.
* Employee benefits such as retail discounts, annual awards, regular employee engagement survey and a Reward & Recognition Framework.

Diversity Statement

Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered.

We actively encourage First Nations and Torres Strait Islander peoples, veterans and candidates from diverse backgrounds to apply.

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