Executive Housekeeper - Rydges Campbelltown
Rydges Campbelltown, 15 Old Menangle Road, Campbelltown, New South Wales, Australia
About the Role
This is an excellent opportunity to join the hotel as an Executive Housekeeper and be a key player in the housekeeping team! To provide an elevated service for our guests, we are looking for a natural leader who has a strong eye for detail and can deliver exceptional training.
Play a key role behind the scenes, orchestrating a flawless guest experience through immaculate presentation and seamless service. This pivotal role ensures the cleanliness, orderliness, and overall satisfaction of every guest who walks through our doors. You'll lead a housekeeping team and collaborate closely with other departments to deliver signature experience.
Skills & Experience
* Proven experience as a Housekeeping Manager in the hotels or similar industry, with a strong grasp of cleaning techniques and operational standards.
* Exceptional organisational and time-management skills, with a focus on delivering high-quality results efficiently.
* Strong interpersonal and collaboration skills—able to build team cohesion, promote diversity, and influence outcomes through empathy and insight.
* Confident communicator who adapts style to suit different audiences, presenting information clearly and with impact.
* Resilient and dependable under pressure, maintaining a positive outlook while consistently meeting guest and business expectations.
* Commercially minded, with an understanding of how to optimise resources, manage risk, and contribute to overall hotel performance.
Key Accountabilities
* Lead, train, and support a high-performing housekeeping team, fostering a positive and collaborative work environment.
* Maintain exceptional cleanliness and presentation standards across guest rooms, public areas, and back-of-house spaces.
* Conduct regular inspections and implement quality assurance procedures to uphold brand standards.
* Manage inventory of cleaning supplies and linens, ensuring cost-effective stock control and timely replenishment.
* Address guest concerns with professionalism and collaborate across departments to deliver seamless service.
* Oversee departmental budget, monitor expenses, and drive efficiencies without compromising quality.
* Assist with rostering, staffing levels, and cost control to meet financial targets and maintain service quality.
How You Work
* Owner's mindset — acts on data/feedback; ships improvements.
* Hands‐on and non-hierarchical — leads from the front.
* Resilient and solutions‐focused — stays calm, moves fast.
Perks from Day One
* 50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
* $2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
* Seasonal perks at Thredbo.
* Rapid career growth across our hotel & entertainment network.
* Paid parental leave; community & volunteering opportunities.
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