The primary function of a Customer Experience Expert is to provide high-quality solutions to clients in a dynamic and fast-paced work environment.
Key responsibilities include managing inbound customer service calls, data entry, database management, liaising with stakeholders, problem-solving, creating and closing queries, and supporting administrative tasks.
To be successful in this role, you will have very strong customer-facing experience, be tech-savvy, an exceptional communicator, and possess a strong work ethic.
This position offers opportunities to develop your knowledge, utilize your experience in a consulting position, and receive formal training and professional development.
You will be part of a talented team, working in a flexible workplace that encourages work-life balance and career growth.