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Administration officer paediatric outpatients

Newcastle
Nsw Health
Administration Employee
Posted: 21 January
Offer description

Employment Type: Temporary Part Time until June ****
Position Classification: Administration Officer Level 3
Remuneration: $71,****** - $73,****** + 12% Super
Hours Per Week:
Requisition ID: REQ******
Location: John Hunter Hospital
Closing Date: Monday the 26th of Jan
Make a difference in paediatric healthcare
John Hunter Children's Hospital is seeking an experienced and motivated Administrative Officer Level 3 to join our Paediatric Outpatients Department.
This is a part-time, site-based role providing essential administrative support to ensure the smooth coordination and delivery of outpatient services for children, young people and their families.
Working closely with the Project/Operational Manager, and supported professionally by the CYPFS Administration Manager, you will play a key role in a high-volume, fast-paced outpatient environment.
About the Role
In this position, you will provide high-quality administrative support that contributes to the effective planning, coordination and delivery of paediatric outpatient clinics.
You will be required to manage competing priorities while maintaining accuracy, efficiency and a strong customer service focus.
Key Responsibilities
Provide administrative and operational support to the Project/Operational Manager
Assist with rostering and workforce coordination for outpatient clinics
Action clinic set-up requests, changes and cancellations
Manage and respond to clinic change requests via email
Ensure timely, accurate and effective administrative processes in a high-volume outpatient setting
Provide high-quality customer service to patients, families, clinicians and stakeholders
Maintain records and systems in line with NSW Health policies and procedures
About You
You are an organised and proactive administrator with experience in an outpatient or healthcare setting.
You have strong communication skills, attention to detail and the ability to work effectively both independently and as part of a multidisciplinary team.
Demonstrated experience working in an outpatient or healthcare administration setting
High-level communication and interpersonal skills
Strong organisational skills with the ability to manage competing priorities
Demonstrated problem-solving skills and initiative
Ability to work collaboratively in a multidisciplinary team environment
Demonstrated computer literacy across a range of administrative systems
Knowledge of medical terminology (desirable)
Why Join Us?
At Hunter New England Health, you'll be part of a forward-thinking organisation committed to innovation, patient-centred care, and excellence in service delivery.
You will have the opportunity to lead impactful technology initiatives and work with a supportive team dedicated to improving the health of our communities.
A commitment to sustainable healthcare – Together Towards Zero
Accrued Days Off (ADOs) each month for full-time staff
Four weeks annual leave (pro rata for part-time employees)
Generous superannuation contributions
Attractive salary packaging options
Fitness Passport program
Employee Assistance Program (EAP) for staff and family members
Opportunities to collaborate with a wide range of clinical and non-clinical professionals
Join us in supporting high-quality paediatric outpatient care at John Hunter Children's Hospital.
Apply today to be part of a dedicated team making a meaningful difference for children, young people and their families.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Lauren Platt on
Information for Applicants
Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below).
For assistance addressing selection criteria visit 3vL5fq2
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health.
For more information, please visit HNEHealthSteppingUp
This is a Category A position.
Recommended applicants will be reviewed for compliance with NSW Health policy directive PD****_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer.
All new employees must agree to comply with the requirements outlined in the policy.
At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace.
Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community.
We encourage people with diverse lived experiences to apply.
If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process.
We will work with you to meet your needs and create the best possible experience.
Please contact for confidential support to ensure an equitable, barrier-free application process.
An eligibility list will be created for future temporary part time vacancies.
To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport.
Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.
We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.
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#J-*****-Ljbffr

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