Join the Team at Bass Coast Health
Position Title: Ward Clerk, Day Surgery & Day Treatment
Classification: HS1
Department: Day surgery/Day Treatment
Applications Open: 23/12/2025
About Bass Coast Health:
On 1 January 2026 five health services (Kooweerup Regional Health Service, Peninsula Health, Alfred Health, Bass Coast Health and Gippsland Southern Health Service) will come together to create Bayside Health. A newly merged health service with more than 22,000 employees caring for a community of over 1.2 million Victorians. The new health service will provide people with the best possible care with services that support them throughout their lives. The merger will also strengthen our workforce, providing new training, education and career opportunities. Subject to final approval on 1 January 2026, all employees from the five health services will transfer to Bayside Health.
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About the Role- Permanent Part Time, x2 Days a week (potential to increase)
From 2nd February 2026
Bass Coast Health is seeking a dedicated and enthusiastic Ward Clerk to join our growing team. This is a fantastic opportunity to contribute to your community while working in a supportive and innovative organisation.
Please see Position Description Below for more about the role:
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What We Offer
At Bass Coast Health, we recognise and value our staff. When you join us, you'll enjoy a range of benefits, including:
* Free onsite car and bike parking
* Salary packaging and novated leasing through Maxxia
* Access to the Employee Assistance Program (EAP)
* Petrol discounts at a local service station
* Onsite accommodation (where applicable)
* Health and wellbeing initiatives
* Discounted gym memberships at a local fitness centre
* Flexible working arrangements (where applicable)
* Café (Wonthaggi)
Be part of a workplace that supports your wellbeing and growth.
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Mandatory Requirements
· Familiarity with medical terminology
· Computer and keyboard skills
· Typing and Word processing skills
· High level of organisational and time management skills
· Ability to assess and prioritise workload within an environment of competing demands
· Excellent interpersonal skills with patients, relatives and staff
· Good written and oral communication skills including the ability to enter data when required in a timely manner
· Understanding of the importance of confidentiality
· Valid Police Check
· Current Working with Children's Check
· Healthcare to whom the mandatory vaccination (influenza vaccination) directions apply, will be required to be vaccinated annually
DESIRABLE:
· Experienced in healthcare administrative support
· Ability to use hospital-based software
· Willingness to seek advice from peers
· Ability to use the phone system, photocopier and fax machines
· Available for all shifts; am pm night shift, weekends and public holidays
· Ability to work well under pressure and as part of a team
What You'll Do
* Deliver outstanding customer service and lead by example.
* Welcome and assist patients arriving at Day Surgery & Day Treatment units.
* Accurately register admissions and discharges while maintaining strict confidentiality.
* Compile medical record documentation in line with BCH standards.
* Use multiple systems such as iPM, Altera Sunrise EMR, and Charm.
* Book follow-up appointments and perform all administrative tasks promptly and accurately.
About You
· Experienced in administrative support (healthcare experience preferred)
· Excellent communication skills (written and verbal)
· Professional and courteous with patients and staff
· Strong organisational skills and attention to detail
· Strong technical aptitude with the ability to learn new systems quickly
· Ability to prioritise tasks and work both independently and in a team
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How to Apply
To apply, please submit your application via Seek including:
* A current resume
* A cover letter outlining your suitability for the role
Applications close on 5/1/2026
For further information, please refer to the Position Description or contact the HR department