Job Overview
This key role plays a pivotal part in shaping the future of operations. The successful candidate will utilize their engineering expertise and leadership skills to identify and resolve technical challenges, mentor teammates, and drive impactful process improvements.
The ideal candidate will work with solar systems, triaging alerts, diagnosing complex performance issues, and recommending creative solutions. They will also serve as a subject matter expert on one or more solar products, providing advanced technical guidance to customers and technicians.
Additionally, they will help build scalable processes, support continuous improvement initiatives, and contribute to the creation of new training materials and documentation to support team growth and knowledge-sharing.
Responsibilities:
* Identify and resolve technical challenges
* Mentor teammates and drive process improvements
* Work with solar systems, triaging alerts, and diagnosing performance issues
* Provide advanced technical guidance to customers and technicians
* Contribute to the creation of new training materials and documentation
Requirements:
* Engineering expertise and leadership skills
* Ability to work with solar systems and diagnose performance issues
* Excellent communication and problem-solving skills
* Ability to mentor teammates and drive process improvements
What We Offer:
* A dynamic and supportive work environment
* Opportunities for professional growth and development
* Competitive compensation and benefits package