About Our Role
This is a permanent full‐time role and will manage credit and receivable accounts to contribute to the organisation's overall financial stability and profitability by minimising credit risk and improving collection efficiency.
Responsibilities
* Collection of overdue accounts
* Resolving customer queries efficiently and professionally
* Payment allocations
* Account reconciliations
* Reduce risk by proactively communicating and escalating issues immediately to Credit Manager
* Provide weekly and monthly commentary on overdue accounts
* Assist and support other team members when required and share knowledge
Accountabilities
* Complete all tasks and duties as reasonably requested by your leader
* Pro‐actively seek continuous improvement opportunities within the business
About You
* Certificate III or similar qualification (or equivalent industry experience)
* Minimum 5‐7 years' experience in Credit, preferably within FMCG
* Proficient with using SAP and MS365
* Demonstrates strong literacy and numeracy skills
* Possesses excellent time management and organisational abilities
* Consistently exceeds customer service expectations
* Capable of resolving issues independently, without frequent escalation
We are an equal opportunity employer and we encourage applications from people regardless of gender, ethnicity, religious beliefs or ability.
If you are ready to join the #LactalisExperience, apply now!
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