About the role
, a leading dental supply company on the Sunshine Coast, is seeking a part-time Office Administrator to join our small and dedicated team. This is a dynamic role for a proactive individual who thrives in a fast-paced environment and is passionate about providing exceptional service to our customers in the dental industry.
About the Role
This position is a key part of our operations, supporting the smooth running of our office and warehouse. You'll be involved in a wide variety of tasks, from direct customer interactions to managing our online presence and administrative duties. The ideal candidate will be an excellent communicator, highly organised, and a quick learner.
This part-time role is for 4 days a week, 5-6 hours per day, with some flexibility to be discussed.
Key Responsibilities
* Customer Service: Handle phone and email inquiries, providing friendly and professional support to our customers.
* Order Processing: Accurately place orders, manage packing and fulfilment, and oversee inventory control.
* Marketing & Communications: Assist with creating and scheduling blog posts and social media content, managing email marketing campaigns, and updating our Shopify website.
* Administrative Support: Upload invoices to Xero, manage returns and trial product shipments, and coordinate course and conference logistics (booking venues, packing materials).
* General Duties: Manage ad-hoc administrative tasks as needed.
* Travel for Conference Support: The ability to travel to attend courses and trade shows may become part of this role, depending on the availability of the candidate.
What We're Looking For
* Proven experience in an administrative or customer service role.
* Strong organisational and time-management skills with a keen eye for detail.
* Excellent written and verbal communication skills.
* Familiarity with e-commerce platforms like Shopify and accounting software like Xero is a plus.
* A positive attitude, a willingness to learn, and the ability to work independently and as part of a small team.
* A passion for delivering high-quality service and a proactive approach to problem-solving.
Why Join Us?
At, you'll be part of a supportive and friendly team where your contributions make a real difference. We offer a flexible, part-time schedule that allows for an outstanding work-life balance and the opportunity to grow your skills in a variety of areas.
Apply now to become our next Office Administrator