Assistant Centre Administration Support Officer
Division: Security and Custody
Location: Shortland, NSW
Clerk General Scale
* Permanent Full-Time Role
* Clerk General Scale, Salary $35,600 - $69,686pa
* Great Team Environment located at Shortland Correctional Centre
* Switch/Reception Desk
This role involves assisting with various correctional administrative tasks, including general administration, reception/switch duties, electronic filing, and attending to emails. You will work in a controlled environment, interacting with offenders.
We are seeking a highly motivated Assistant Centre Administration Support Officer who maintains confidentiality, has high attention to detail, provides excellent customer service, and can work under pressure. A positive attitude and team-oriented approach are essential.
A current driving licence and willingness to travel within NSW are required. Forklift licence is not necessary for this role.
About Us:
Corrective Services NSW delivers professional correctional services, reducing the risk of re-offending and enhancing public safety. We manage offenders in custody and the community, working with government and community agencies to support offenders and their families.
Applying for the Role:
To apply, submit your online application, including a resume (up to 3 pages) and a cover letter (up to 2 pages), outlining how you meet the requirements and capabilities of this role.
Target Questions:
1. Describe a time when you had conflicting priorities and a tight deadline. What steps did you take to complete these tasks, and what was the outcome?
2. Give an example of a difficult customer service situation. Describe how you managed it, and what was the outcome?
For more information about the role, please contact Trent Barrett. For application enquiries or support, please contact us.
Inclusion and Diversity are core values in our recruitment process. We welcome people from diverse backgrounds and skills, including those with disability, Aboriginal and Torres Strait Islander people, women, LGBTIQA+, culturally and linguistically diverse people, carers, and other diversity groups.
Thank you for your interest in this role.