Job Title: Senior Operations Coordinator
This role supports the Manager in overseeing the overall administration and coordination of the Women's Domestic Violence Court Advocacy Service (WDVCAS).
* Assist the Manager in service delivery, and the overall administration and coordination of the WDVCAS.
* Provide supervision and mentoring for WDVCAS staff.
* Develop and administer operational policies and administrative tasks, systems and processes for the effective operation of the WDVCAS.
Key Responsibilities
* Coordinate and manage discrete areas of the WDVCAS, such as list day at a particular court.
* Coordinate projects at the request of the Manager.
* Undertake various tasks relating to the operation of the WDVCAS, under the general direction of the Manager.
* Analyze relevant quantitative and qualitative data and implement appropriate strategies and changes to improve service delivery.
* Represent the service at external meetings and forums as requested.
* Deliver services in accordance with the WDVCAP Service Agreement, the WDVCAP Policy and Procedure Manual, and other operational documents.