Service Delivery Manager Role
About the Role
We are seeking a highly skilled Service Delivery Manager to join our team. This role will be responsible for delivering services including all reactive maintenance and project work called for under our contract with ADF.
The successful candidate will have excellent planning, organisation, and prioritisation skills to meet strict deadlines and provide timely and accurate information to stakeholders.
Key Responsibilities:
* Delivery of service while working with the Operations Manager in the overall strategic lifecycle management of buildings and assets.
* Plan and schedule own work to meet required timelines and outputs.
* Personal accountability over quality of personal and team output.
* Ensure risks are accurately identified, contained and countermeasures are put in place.
* Assist in measuring costs, efficiencies, and delivery of services and support service improvement initiatives.
About You
To succeed in this role, you will need:
* A tertiary qualification in either Business Management or Administration or other relevant qualification or experience.
* Technical expertise and trade qualifications in building, electrical or mechanical disciplines.
* A high level of computer literacy including experience with Computerised Maintenance Management Systems, Microsoft Office applications and ability to use databases and online systems.
* Experience in Facility Management (Hard FM & Grounds).
* Maintenance Engineering/Planning experience, including previous experience in Project management.
* Business management experience including finance, admin, and Quality Assurance.
Benefits
We offer a range of benefits to our employees, including:
* Training and development opportunities.
* A positive and inclusive work environment.
* An employee assistance program.
* A range of discounts and perks.
About Us
We are a leading provider of integrated services across Australia and New Zealand. We manage critical infrastructure that keeps communities thriving.
Why Work With Us
We pride ourselves on our commitment to diversity and inclusion. We encourage applications from all backgrounds and perspectives.