We are recruiting an Assistant Service Manager to support our daily operations and lead in the Service Manager's absence, ensuring smooth, efficient service.
About The Opportunity
* Manage bookings through our internal systems and programs
* Respond to customer inquiries via email, telephone, and face-to-face interactions
* Cost and close repair orders
* Coordinate customer arrivals and departures for their service bookings
* Identify and document additional service requirements
* Liaise with technicians to ensure timely completion of work
* Maintain overall client satisfaction throughout the service process
About You
* Experience as a Service Advisor
* Excellent communication and computer skills
* A positive, can-do attitude with the ability to work effectively in a team
* High attention to detail and strong organisational skills
* A willingness to learn, adapt, and grasp new processes and systems
* Strong leadership capabilities complemented by clear and effective communication
* Ability to prioritise workload to meet deadlines and work in a fast-paced environment
What's in it for You?
* Ongoing Training & Development to Enhance Skills & Career Prospects
* Long-Term Employment with Clear Career Progression Pathways
* Friendly, Team-Based Environment in a Well-Established Family Business
* Full Time Role | Exciting Growth Plans With Expanding Team
* Nearby Shops With On-Street Parking Available
* Competitive Salary Commensurate with Your Experience
* Work in a Brand-New, State-of-the-Art, Fully Equipped Workshop
* Immediate Start Available For the Right Candidate
* Multi Award Winning Business - Mitsubishi Diamond Awards 2023
This is a family-owned leader in the automotive industry, specialising in the sale of new vehicles, comprehensive finance and insurance options, and high-quality service department and workshop.