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Runaway Bay Junior Leagues Club is looking for a proactive and people-focused Operations Manager to help lead our vibrant community venue and support our ongoing growth.
About the Role
This is an exciting opportunity for an energetic hospitality professional who thrives in a hands-on management role.
You will oversee the day-to-day running of the club, support multiple departments, help deliver our strategic vision, and ensure operations run smoothly across all areas — including bar, bistro, gaming and functions.
Working closely with the General Manager, you will play a key part in maintaining high service standards, enhancing the member experience, and contributing to the overall success of the club.
What You'll Be Responsible For
Overseeing daily operations across all front-line departments
Supporting the management team to deliver consistent, high-quality customer service
Assisting with rostering, workforce planning, and staff development
Monitoring gaming performance and identifying opportunities for growth
Maintaining operational compliance including liquor, gaming, and safety requirements
Assisting with budgets, stock control, cash handling, and reporting
Coordinating club events, functions, and community engagement activities
Building positive relationships with members and local sporting groups
Upholding the club's culture, values, and community-focused approach
What We're Looking For
Proven experience in a management role within hospitality or a club environment
Strong understanding of gaming operations and compliance
Excellent communication skills with the ability to connect with staff members and patrons
A hands-on leadership style and the confidence to support busy operations
Strong problem-solving ability and calm decision-making under pressure
A passion for community clubs, sport, and creating memorable member experiences
Understanding of financial performance, budgets, and operational reporting
Knowledge of relevant legislation including liquor, gaming, workplace relations, and WHS
Why Join Us?
Be part of a respected, community-driven club with a supportive team
Enjoy a diverse role where every day is different
Work within a club that values innovation, teamwork, and member engagement
If you are enthusiastic, motivated, and ready for the next step in your hospitality career, we'd love to hear from you.
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
Do you have a current Australian driver's licence?
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