Hertz is a global leading rental car brand with a culture that values teamwork and customer focus. We are looking for a Customer Vehicle Representative to join our team at the Devonport Store.
About the Role
As a Customer Vehicle Representative, you will be responsible for providing exceptional customer service and sales services to internal and external customers to ensure the continued growth and profitability of Hertz. The selected candidate will be based at our Devonport Store and may be required to work at other stores within reasonable travel distance.
* Create a positive customer experience by greeting and engaging our valued customers
* Complete rental and return transactions efficiently and accurately
* Sell Hertz rental options to our valued customers
* Ensure overall customer satisfaction by resolving issues
* Ensure all features of the vehicles are operational when returned by renting customer
* Detail vehicles to the Hertz standard
* Ferry vehicles as needed
About You
To be successful in this position, you will have the following:
* Excellent communication skills, a positive attitude and ability to engage in verbal interaction with customers
* Previous experience in customer service or sales; experience in rental industry preferred
* Flexibility of working hours (7-day shift work including weekends & public holidays may apply)
* A full and current AUS driver's licence with the ability to drive automatic vehicles
About the Offer
In return for your hard work and dedication, you will be rewarded with:
* A competitive hourly rate & incentives
* Opportunities for career growth and development
* Full training and a company uniform
* A supportive team environment
* Employee Benefits and a motivating company culture
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