About This Role
As a leader, you will be responsible for driving results and empowering your team to succeed.
You will play a key role in developing and implementing strategies that drive business growth, improve customer satisfaction, and enhance the overall work environment.
This is an excellent opportunity for someone who is passionate about leadership, team development, and creating a positive impact on their community.
Key Responsibilities
* Customer Focus: Deliver exceptional customer service by enabling a positive shopping experience through Everyday ACTs – Acknowledge, Care & Thank.
* Safety First: Prioritize safety for team members and customers by ensuring correct processes are followed in store.
* Roster Management: Support Department Managers to create rosters that provide consistency and ensure the right people are in the right place at the right time.
* Talent Development: Empower and coach team members to unlock their leadership potential and continue to grow their careers.
* Product Availability: Respond to changing customer needs by ensuring strong product availability through in-store process discipline and team resourcing.
* Data-Driven Decision Making: Use data to deeply understand customer and team needs to ensure priorities are focused on improving both team and customer experience.
* Commercial Acumen: Stay sharp and keep a keen eye on commercial aspects, with the ability to respond quickly and adapt.
* Community Engagement: Build strong relationships with the local community to bring value and connection to the neighbourhood.
* Sustainability: Take action to support the Sustainability Plan and contribute to creating a better tomorrow for everyone.