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Social media officer

Townsville
Townsville City Council
Press Manager
Posted: 30 May
Offer description

Temporary Full Time Opportunity, until August 2026 (9 day fortnight)
Tertiary qualifications in creative arts, marketing, or digital communications
Salary information LGO 4 ($79,414 - $85,123 per annum + superannuation) based on skills, qualifications and experience

Why Choose Us

Townsville City Council is the largest local government authority in Northern Australia.
We are committed to creating value by growing Townsville through driving economic diversity and generating an enriching lifestyle.
Our organisation provides and maintains close to $9 billion worth of community assets including water and wastewater network and treatment plants, bridges, drainage, roads, waste management, community facilities, sporting venues and more.
We contribute to an active lifestyle for our residents and visitors through events, providing recreational facilities, protecting the natural environment and heritage, while creating a mentally and physically healthy city.
We are driving economic diversity and cultivating an enriching lifestyle, growing a city for this and future generations by building a vibrant, sustainable and innovative city.
Council's vision is for Townsville to be a connected, lifestyle driven and innovation focused city while continuing to deliver service excellence and to be led by our community to create an exciting today and future.
Our Vision:A globally connected community driven by lifestyle and nature.
Our Purpose:Grow Townsville

Our Values:Safety, Excellence, Respect, Value, Enjoyment

About The Role

In this role you will support the Communications and Marketing team on integrated marketing and communication plans and engagement strategies.
You will plan and schedule posts on multi-platforms that are creative, engaging, and informative for the public.
You will assist with creative content development to drive growth and socially connect with community members online.
You will monitor key trends and community sentiment and proactively respond to customer enquiries via Council's social media channels.
You will collaborate and liaise with internal and external stakeholders to determine suitable outcomes for the customer and the business.
You will also review social analytics and evaluate overall implementation of campaign strategies to report on measurables that align with the Corporate and Operational Plan.
About You

You will have tertiary qualifications in creative arts, marketing, or digital communications, 2 - 3 years' experience in key social media activities including social campaign management, audience engagement and content marketing.
You will have experience in managing Facebook Ads, Instagram Ads, LinkedIn Ads and demonstrated experience in creatively using a range of multimedia tools for content production including photography or videography to maximise reach and target key audiences via social media channels.
You will have a strong ability to strategically identify social trends, create relevant content and be analytical in reporting on campaigns.
How To Apply

Your application can be submitted through the 'Apply' button.
Please include a cover letter (maximum 2 pages), outlining how your skills, qualifications and experience would allow you to achieve success in this role.
We also will require your resume and attached copies of any licences and qualifications as per the key requirements of the role.
For Further Information Review The Position Description.
Closing Date: 04th June 2025,11.45pm,

What We Offer

17.5% annual leave loading
Up to 5 weeks annual leave
Up to 3 weeks Personal/Carers Leave
14 weeks paid Parental Leave
Domestic and Family Violence Leave
Natural Disaster Leave
Up to *13.5% Superannuation employer contribution for contributing members
Salary Sacrifice opportunities
Learning and Development opportunities
Fitness Passport program offering discounted membership to selected gym, pool, and yoga facilities
Employee Loyalty Program offering discounts at selected local businesses
Employee Assistance Program
The Council contribution to employees' superannuation for contributing employees shall be 13.5% of the employees' ordinary time earnings subject to the employee contributing a minimum of 6% of their ordinary time earnings.
We are committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected.
People from diverse backgrounds (including but not limited to, Aboriginal and Torres Strait Islander, people with diverse gender identities and sexualities, people from different cultural and linguistic backgrounds, people with disability, and veterans) are encouraged to apply!
All successful candidates are required to undergo drug and alcohol testing as part of the recruitment process.
Please be aware Townsville City Council has a 'zero tolerance' policy to drugs and alcohol in the workplace.
If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contactor phone for a confidential discussion.
Attachments

PD_Social Media Officer.pdf

#J-18808-Ljbffr

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