Pureprofile Limited (ASX: PPL) connects businesses with empowered consumers across the world by connecting, understanding and engaging them through direct-to-consumer technology platforms. Pureprofile is a global leader in consumer research, data and insights. Pureprofile delivers next-generation marketing solutions for more than 700 brands, publishers and research groups worldwide.
CORE PURPOSE
Senior Account Manager - D&I ANZ has an integral part in the success of the Pureprofile panel business. You will be responsible for achieving revenue targets from existing clients, assisting with onboarding new clients and developing junior employees. This also includes championing the improvement of internal processes, liaising with internal stakeholders to represent your clients and ensuring Pureprofile stay's relevant within the market.
CORE ACCOUNTABILITIES
The primary responsibility of a Senior Account Director is to manage existing relationships with the purpose of increasing revenue/maximising profits whilst supporting the Account Director with their client base. You are also tasked with ensuring projects sold are delivered on time & within the budget.
You will also assist the Account Director with training and upskilling more junior staff members, who will, in turn, assist in supporting other sales team members whilst managing their own portfolio.
* Liaise with and support Account Director to execute your strategic plan to meet and exceed sales targets quarter by quarter
* Train and develop Account Executives on the basics of Market Research and account Management
* Work with other Pureprofile business units to exceed expectations and sell a holistic solution to position Pureprofile as a market research partner to add value
Operations
* Meet and exceed personal and team revenue and gross margin targets.
* Identify potential opportunities to pitch, win and deliver campaigns with new and existing clients in Research and Panel.
* Assist with developing client presentations and service/product offering
* Developing a trusting relationship between key clients and the organisation.
* Managing the internal communications between clients and the teams within the organisation.
* Negotiating/Implementing incentive schemes with clients to further increase/locking revenues
* Mentor and coach Account Executives on sales techniques, initiatives and optimal client service.
* Actively communicate ideas with the Account Director for new products and assist in their development. Speaking as the voice of clients to ensure relevantly, valuable products are developed.
* Representing Pureprofile at networking and other corporate events
Team Leadership
* Support Junior individual team members in their training and development.
Administration
* Ensuring Salesforce is kept up to date both personally and for the Senior Account Director
* Providing monthly revenue reports both verbally and written
* Complying with company guidelines and procedures with regard to Talent & Culture, Finance and IT.
About You
Skills & Experience
* 2-4+ years in sales, account management, or business development within market research, insights, data, or related sectors.
* Demonstrated success in managing a portfolio and consistently achieving revenue targets.
* Proven ability to run high-quality sales meetings, capabilities presentations, and closing conversations.
* Excellent proposal writing, commercial negotiation, and stakeholder management skills.
* Comfortable managing complex briefs and designing research-based solutions.
* Strong industry knowledge (sampling, LOI/IR, feasibility, data quality frameworks, research methodologies).
* Highly organised, proactive, and commercially minded.
Personal Attributes
* Strategic thinker with a revenue-driven mindset.
* Confident communicator with strong presentation and persuasion skills.
* Collaborative teammate - supports others and elevates team performance.
* Curious, growth-oriented, and passionate about client success.
* Able to work independently with strong ownership and accountability.
WHY JOIN US
Be part of a growing, global organisation with a dynamic and admirable culture where you will have the ability to thrive, grow and be creative.
We are an equal opportunity employer and welcome all races, religions, and genders. We have zero-tolerance for workplace bullying, discrimination, and harassment.
If this sounds like you, then we would love to hear from you!
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