This pay rate is inclusive of mandatory 25% casual loading
We are looking for energetic, motivated team players looking for upcoming opportunities in a call centre environment? We're inviting enthusiastic individuals who are passionate about customer service to express their interest in future call centre roles in the Brisbane area!
Expression of Interest - Call Centre Opportunities in Brisbane
Are you a dynamic, motivated team player looking to continue your career in a call centre environment? We're inviting enthusiastic individuals who are passionate about customer service to express their interest in future call centre roles in the Brisbane area!
Location: Brisbane (North and South Brisbane)
About Potential Call Centre Opportunities:
As a Customer Service Representative, you would be a vital point of contact for customers, delivering exceptional service across multiple channels.
Typical Call Centre Responsibilities:
Providing a positive customer experience during both inbound and outbound interactions
Investigating and resolving customer concerns or escalating when necessary
Guiding customers through using self-service portals and troubleshooting as needed
Handling account updates and assisting with basic finance-related inquiries
We're seeking proactive, customer-focused individuals who thrive in fast-paced environments. Success in these roles often comes from being detail-oriented, able to multitask, and enjoying customer interactions over the phone.
General Requirements:
Experience in customer service or call centre environments
Strong communication skills (written and verbal)
Ability to meet and exceed customer-focused KPIs
A talent for building rapport and identifying upselling opportunities
Comfortable navigating different systems with strong data entry accuracy
Interested in Future Call Centre Roles?
If you have a passion for delivering excellent customer service and are interested in potential call centre opportunities in Brisbane, we'd love to hear from you!